Looking through the post in Yahoo! a few AA rep composing “deaf and dumb” on their luggage is rude and so they ought to have in excess of a fake apology. you just shed a shopper.
At sign in for flight 2356 my bag was seen by personnel as outsized. Put in measurement Look at & was 1 inch to tall . My gripe- my spouse with equivalent bag wasn't ( diff coloration) requested to measurement Examine. observed numerous definitely much too tall bags previous Test pt. your getting rid of $.
I’m no guaranteed who to send out this concept to…This can be the only e-mail I could locate. I felt that 85% in the agents working among LGA and JFK among eight/nine and 8/ten have been really unfriendly. My partner And that i were scheduled to fly from LGA to CMH eight/nine within the 6pm flight. As a result of temperature it absolutely was delayed and right after sitting around the Tarmac for more than 2 hrs was in the long run xld. Comprehensible. I'll say the flt staff members was extremely accommodating, pleasant and exciting. Having said that when we waited in line we have been ultimately handed new boarding passes with practically nothing explained by The person wearing a vest Having said that “manager”…he did say Here is the 1st and only possibility (eight/10 at 815pm). We took it and stayed with the airport to view about standby choices another early morning when gate agents returned. In the event the agents returned (we if program ended up awake 24 hrs at this stage) they shocked us by saying that our alternate return was booked from JFK not LGA…awesome of SOMEONE to inform us this essential detail!
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Previous thirty day period, I traveled on American Airlines from Portland, Maine to Washington, DC. I'm able to’t show you more than enough about the wonderful service I acquired. I requested a wheelchair for equally airports and also the chair and attendants were being ideal there and went previously mentioned and outside of the call to duty.
I am a million member and constantly love touring on AA,but U.S. Air is not any superior. The personnel is quite impolite
So base line…..Unless of course you return to me with some type of thing to consider, you’ll hardly ever see me once more.
To whom it may well worry. I was extremely unhappy with the customer service that was supplied by one of the flight attendants. (Flt. no. 408 from DCA to PHX) Pretty RUDE and UNPROFESSIONAL) Definitely not as polite since the movies which can be revealed ahead of the flight leaves. She ought to have remaining her Angle in the home since I was not the one passenger on this flight that experience her wrath. The flight attendants title is Cher. I was touring in a very huge group on business enterprise and will certainly Assume twice about using your airlines. The guide flight attendant was very apologetic on the other hand this should not have transpired to begin with.
On 7/19/2013 I flew by means of American airlines from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Value airport. I'd the worst encounter I've at any time had With all the American Airlines Reps there and Once i identified as purchaser service they were no help possibly. Very first, a single of one's representatives sent us to the incorrect gate; I needed to request a consultant wherever our flight can be departing from since a gate selection wasn't on my boarding move. We went to the gate instructed and had been sent to the incorrect gate, because we were being at the incorrect gate we didn't listen to our departing flight information and facts triggering us to miss out on our flight. We went to the counter asking for a status of our flight for the reason that we experienced read very little, one particular AA attendant in the station wasn't ready to search everything up mainly because she was typing or accomplishing another thing. I spelled out to her that it had been critical due to the fact we could overlook our flight. She didn’t care. Though there was a protracted line of individuals waiting around to talk to the sole AA rep accessible. I waited in line for so long as I could, I then saw an AA consultant going for walks by and I ended her for help, she claimed there was absolutely nothing she could do and sent us to another AA desk. We went to that desk and we had been instructed our aircraft was ideal there outdoors on the point of just take off Which they would not allow us to to the airplane mainly because should they called the AA Associates over the aircraft and check with them to wait for us it will make Most people nuts?
The pink tape to secure my response a response a couple of authentic messed up excursion from start to complete is awful. I happen to be wanting to obtain a reaction from AA even so the operate close to is exactly what AA would like so you might surrender..GUESS WHAT ? i dont stop trying conveniently. so AA i await your respond to.
the AA individual with the AA terminal for being very snide, when actually I'd accomplished every thing in my Manage to have to the airplane inside of a timely vogue.
American Airways delivers flights, hotels, cars, vacations, cruises and functions – but the organization is most nicely-noted for flights originating in The usa. The Formal Web page offers tons of data for individuals wishing to e-book flights, like immediate reserving from the website or via mobile phone contact with purchaser service.
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